Refund policy

Thank you for shopping with us.
Because of the volatile nature of the sports card market and the specific risks associated with collectible items, our return policy is strictly enforced to protect the integrity of our inventory.

Sealed Products (Boxes, Packs, & Cases)
All sales of sealed products are final. We do not accept returns, exchanges, or cancellations on any factory-sealed products once the order has been processed or shipped. This includes, but is not limited to:
  • Sealed Hobby Boxes
  • Retail Blaster Boxes, Mega Boxes, and Hanger Packs
  • Sealed Cases and Packs
Why this policy exists: To ensure the authenticity of our inventory, we cannot accept returns on sealed items, as we cannot verify if a box or pack has been tampered with, resealed, or searched once it leaves our custody.

Single Cards
We accept returns on individual single cards only, subject to the following strict conditions:
  • Return Window: You must initiate your return request within 7 days of delivery.
  • Condition: The card must be returned in the exact condition it was received. It must remain in its original top-loader, sleeve, or tamper-evident packaging. If a card is removed from its protective holder or shows signs of handling, the return will be denied.
  • Graded Cards: All sales of professionally graded cards (PSA, BGS, SGC, etc.) are final.

How to Initiate a Return (Single Cards Only)
To start a return for a single card, please contact us at [Mxconsignment@gmail.com] with your order number and photos of the card. If your return is accepted, we will send you a return shipping label and instructions. Items sent back to us without first requesting a return will not be accepted.

Damaged or Incorrect Items
Please inspect your order upon receipt. Contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right. For damaged items, please include photos of the shipping box and the product.

Refunds
Once we receive and inspect your returned single card, we will notify you if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within [5-10] business days. Please remember it can take some time for your bank or credit card company to process and post the refund.